Data Collection Scope
Hamara privacy policy sirf wo data collect karta hai jo aapka account secure rakhne ke liye zaroori hai—name, phone, address, ID aur payment method.
10 pro par aapka personal information aur khel ka record sirf aapke control mein rehta hai. Hamara privacy policy saf hai—hum batate hain ke aapke data ke saath...
10 pro jahan local qanoon ijazat deta hai wahan supported ilaqon mein operations chalata hai. Aapka registration data, payment history, aur withdrawal records encrypted servers par rakhte hain jo Pakistan aur international security standards follow karte hain. Jab aap JazzCash, Easypaisa, SadaPay ya Raast se deposit karte ho, to wo transaction data third-party payment providers ke saath securely share hota hai—sirf settlement
aur verification ke liye. Aapka account ID kabhi public nahi hota. Hamara privacy team 24/7 data breaches aur unauthorized access ke against monitoring karta hai. Agar kisi din aapko lagta hai ke aapka account compromise hua hai, to fauran hamse contact karo.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
Sab withdrawal aur deposit requests ke liye hamara system TLS 1.2 encryption use karta hai. Jab aap bank account verify...
Aapka 10 pro account mein two-factor authentication available hai. Enable karo to aapka login aur withdrawal sirf aapke phone se...
Jab aap account banate ho to CNIC ya valid ID submit karte ho. Hamara team verify karta hai ke wo...
Jab aap paise nikalne ke liye request karte ho, hamara system 3 safety checks karta hai—account history, payment method verification...
Agar 15 min tak aap kuch nahi karte to 10 pro automatically logout kar deta hai. Ye ensure karta hai...
Hamara account close hone ke baad aapka personal data 90 din tak rehta hai (legal compliance ke liye) phir automatically...
Hamara privacy policy sirf wo data collect karta hai jo aapka account secure rakhne ke liye zaroori hai—name, phone, address, ID aur payment method.
10 pro aapka personal data marketing ya advertising ke liye kisi ko nahi deta. Sirf payment settlement aur legal compliance ke liye payment processors ko share hota hai.
Hamara website cookies use karta hai session management aur user preference ke liye. Tracking ya behavioral advertising cookies nahi hain. Aap browser settings se cookies control kar sakte ho.
Aapka withdrawal history aur transaction record sirf aapke account mein visible rehta hai. 10 pro ke staff ko bhi uska access sirf investigation ke waqt hota hai.
Jab hamara privacy policy badalta hai, to hamara team aapko email se notify karta hai. Naya policy adopt karne se pehle 30 din ka notice period hota hai.
Agar aapka data Pakistan ke bahar server par jaata hai to wo international data-protection regulations follow karta hai—GDPR aur local laws ke mutabiq.
Aap kabhi bhi request kar sakte ho ke aapka data kya stored hai. Hamara team aapko PDF report de deta hai jisme account history, personal info aur transactions likhe hote hain.
10 pro mein aapka profile bilkul private hai. Koi aapka username search karke aapka paise ya history dekh nahi sakta. Sirf aap dekh sakte ho apna sab kuch.
Settings mein 'Download My Data' option click karo aur hamara system aapko 48 ghante mein sab data ka export de dega—JSON format mein. Apne paas permanent record rehega.
Account ke 'Security' section mein aapka pichla 30 login records likhe hote hain—timestamp, device type, location. Agar koi suspicious login ho to notification mil jaegi.
Jab aap JazzCash ya Easypaisa link karte ho, to sirf last 4 digits store hote hain. Pura account number kabhi display nahi hota—sirf dots dikhtay hain.
Settings mein tick karo ke aapko sirf account alerts chahiye ya promotional emails bhi chahiye. Aap anytime unsubscribe kar sakte ho—sirf account updates aate rahengi.
Agar account delete karna ho to Settings > Account Closure se request karo. 30 din baad account permanently delete ho jata hai—aapka sab data wipe ho jaega.